Stage of Dance™ is committed to protecting your privacy and personal data security. This Privacy Policy describes in detail how we collect, process, use, and protect your personal information when you interact with us on www.stageofdance.com. By using our platform, you agree to the terms outlined in this policy.

1. Data Controller

Stage of Dance™ operates as the data controller for personal data collected on our platform. We are responsible for ensuring that your data is processed according to applicable laws, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. You can reach us at [email protected] for any questions regarding data protection.

2. Personal Data We Collect

We collect different types of data to provide our services efficiently, personalize your experience, and enhance your interactions on our platform. The data we may collect includes:

  • Identification and Contact Information: Full name, email address, mailing address, phone number, and any other necessary contact information.
  • Account Information: Username, password, preferences, and any relevant user settings.
  • Transaction and Payment Information: Purchase history, selected payment methods (without storing complete payment card details), billing address, and transaction amounts.
  • Event Interests and Preferences: Information on your event preferences and browsing habits on our platform.
  • Technical Data: Information related to your device and browser, including IP address, operating system, browser type, and session duration.
  • Location Data: With your consent, we may collect your location information to offer personalized event suggestions in your area.

3. How We Use Your Data

We process your data to operate our platform and enhance the services we provide. The main purposes include:

  • Managing Ticket Purchases and Account Services: Facilitating transactions, confirming ticket purchases, and providing customer support.
  • Marketing and Promotional Communication: Sending information about events, promotions, special offers, and surveys. You may opt out of these communications at any time.
  • Improving User Experience: Personalizing content, recommending events based on your preferences, and enhancing platform performance.
  • Compliance and Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes and preventing fraudulent activities.
  • Analytics and Performance Monitoring: Monitoring how you interact with the platform to improve site functionality and provide relevant content.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: For activities such as sending marketing communications or processing sensitive data.
  • Contractual Necessity: Processing your data to complete transactions and provide services.
  • Legal Compliance: Meeting our obligations under applicable law.
  • Legitimate Interests: For uses such as improving platform performance, ensuring security, and conducting analytics.

5. Data Sharing and Third-Party Access

We share your personal data only in specific circumstances and only when necessary. This includes:

  • Event Organizers: Sharing data with event organizers to manage event attendance and ticketing requirements.
  • Service Providers: Collaborating with trusted partners who support our platform operations, such as payment processors, hosting providers, and analytics services.
  • Legal and Regulatory Authorities: Sharing data with authorities if required by law, to enforce our policies, or to protect our rights and security.
  • Marketing Partners: With your consent, sharing data with selected marketing partners to provide offers or relevant content tailored to your interests.

6. International Data Transfers

Your data may be transferred and stored outside the European Economic Area (EEA) if our service providers or partners operate in other countries. In such cases, we implement suitable safeguards, including Standard Contractual Clauses (SCCs), to ensure your data remains protected.

7. Data Security and Retention

Stage of Dance™ implements both technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. This includes encryption protocols, access restrictions, and regular security audits.

  • Data Retention: Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Account and transaction data are typically retained for [X] years, depending on regulatory requirements and operational needs.

8. User Rights

As a user of Stage of Dance™, you have several rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal data when it is no longer necessary or if you withdraw your consent.
  • Right to Restriction of Processing: Limit the processing of your data under specific circumstances.
  • Right to Data Portability: Obtain your data in a commonly used format to transfer to another service provider.
  • Right to Object: Object to certain data processing activities, such as marketing communications.
  • Right to Withdraw Consent: If you have provided consent, you may withdraw it at any time by contacting us at [email protected].

To exercise your rights, please contact us at [email protected]. We will respond within [X] days and may request additional information to verify your identity.

9. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to provide a better user experience, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings or our cookie preference center. For more details, please refer to our Cookie Policy.

10. Changes to the Privacy Policy

Stage of Dance™ reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational needs. Significant changes will be communicated through the platform or via email. Your continued use of Stage of Dance™ after such changes indicates your acceptance of the updated policy.

11. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Last updated: 26/10/2024